Why use Virtual Mail Room?
Cost saving
By using VMR's outsourced service substantial cost savings are made. These come in two forms. Firstly, the direct cost saving through the elimination of print, paper and postage costs. These represent a saving of approximately 50 per cent of normal direct costs. Secondly, the hidden costs of departmental disruption, loss of staff time and reduced cash flow due to slow delivery of invoices, statements etc.

Speed of delivery
In transmitting the data to VMR as soon as it is ready, the client benefits from the almost immediate delivery of documentation to the receiver. This ensures that invoices, etc., are with the recipient perhaps two or three days earlier than would normally be the case.

Avoid disruption
In any accounting function there are a number of highly trained and expensive personnel. At certain intervals in a month important work processes are interrupted by the need to dispatch accounting documentation. This is a distraction from more important duties such as credit control, normal data processing and proper customer service. VMR's offering eliminates the disruptions entirely.

Audit trail
VMR's service provides a detailed audit trail for every document. This is seen as a critical benefit of VMR's offering and is a major enhancement upon normal in house mailrooms' service levels. At any time you can know what's going on.

CRM (Customer Relationship Management)
Perhaps for the first time our clients are offered delivery in the format and method that they need. The benefits of this feature are great, in as much as they can import and manipulate data into their systems, reconcile accounts that were previously difficult to reconcile and many other advantages.

Established benefits of Business Process Outsourcing
The benefits and advantages of outsourcing are well established. VMR's service is a classic example of business process outsourcing at its best. Naturally, Service Level Agreements are put in place at the start of every contract to ensure that expectations from both sides are met.

Environmental Issues
More and more companies are devoting time and effort to implementing environmentally friendly solutions to their business processes. Indeed there are an increasing number of Blue Chip companies that are publicly committed to meeting ambitious targets in this respect. A Sunday Times article (14 March 2004), partnered with the DTI, sets out an index of those companies which set great store by such initiatives.

Security
Data protection and systems security demand ever-increasing vigilance. VMR has operated in this climate for many years and has systems in place to ensure that all regulation is complied with and that the integrity of its service is robust. Measures include, but are not restricted to, building security, restricted access to nominated personnel for both computer data and office facilities, entry alarms, fire alarms, 'remote alerts' and remote diagnostic and fix and personnel vetting.