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Virtual Mail Room (VMR) is the provider of business critical communications for SMEs that require more efficient customer communications. VMR implements smarter tech based solutions resulting in more effective communications at a lower cost and reduced resource requirements.

Established over 25 years ago, VMR launched with the aim of transforming and optimising business processes. We believe in a design led approach that leverages our experience and our bespoke software platform that delivers improved productivity, reduced costs with a full audit trail.

Today we are one of the leading providers of Business Critical Communications serving clients across the UK, Europe and North America. Our design led approach and our collaborative way of working has resulted in successful partnerships in both the private and public sectors.

Our Team

Mickel Bak

Managing Director

Mickel is a serial tech entrepreneur and founded VMR in 1999. In that time he's grown the business significantly and made it an international operation. He’s passionate about using technology to solve clients communication challenges and his leadership helps us to drive innovative solutions.

David Henderson

Head of Technology

With over 2 decades worth of experience in software development David leads the Technology function at VMR. His accumulated experience with clients’ systems over this period allows us to steer our clients around the challenges of automation whilst always being able to supply the best tool for the job.

Tina Moloney

Business Development and Account Manager

Tina has a wealth of experience gathered over 20 years in the industry. Managing a portfolio of 20 clients across all sectors, she is able to apply her experience to ensure the best outcome for all our clients. The consistent high levels of our client satisfaction is testament to this.

What our clients say

"I continue to be impressed with VMR's commitment to finding solutions."

Ashford Borough Council

"Thanks to the VMR system, our staff can now concentrate on more productive lines of work."

Begbies Traynor Group

"Using VMR's Services helps us to get the most out of my team."

Great Yarmouth Borough Council

"They think about the whole system and make it more efficient."

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