We make a nominal charge for setting up a new solution. We view this as an investment to ensure we get it right first time so that both VMR and our clients benefit downstream from a well thought through process.
Once the solution is in and live, we charge a simple flat rate per item processed depending on the delivery mechanism. Within that flat fee we take care of the cost of data processing, composition, printing, enclosing, postage, and managing the process. There are no hidden extras and our clients can budget with confidence.