Our clients

Case Studies

Our client case studies provide practical illustrations of some of the benefits of working with us.

Ashford Borough Council

‘We initially contacted Virtual Mail Room to help us with a problem concerning the amount of staff time being spent on dealing with outgoing Council Tax bills and Benefit notifications correspondence. Not only did VMR resolve this issue but they also helped us improve our processes generally, suggesting innovations to resolve other existing problems. I continue to be impressed with VMR's commitment to finding solutions.’

Great Yarmouth Borough Council

‘The Council now saves between six and eight days of five staff members' time every month as a direct result of using Virtual Mail Room. This is a huge saving and outsourcing our bulk communications to VMR has also given the team the freedom to concentrate on collecting the money, which is after all our main role.’
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Full Story


Begbies Traynor

‘The VMR team quickly understood our business process requirements and the way in which the system has worked for us so effectively from the word go reflects this.’
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Full Story


Our client list includes:


  • Aldermore Bank
  • Metro Bank
  • Secure Trust
  • Begbies Traynor
  • 4Syte
  • Reward Invoice Finance
  • Innovation Invoice Finance
  • BDO


  • Ashford Borough Council
  • Dartford & Sevenoaks
  • Reigate & Banstead
  • Watford District Council
  • Three Rivers District Council
  • Eastbourne Borough Council
  • North Tyneside Council
  • West Lindsey District Council
  • North East Derbyshire District Council
  • Great Yarmouth Borough Council


  • Pearson Education (UK, US & Canada)


  • East Kent Housing
  • Metropolitan Thames Valley Housing


  • Pentland International
 Ashford Borough Council   BDO Stoy HaywardBegbies Trainor Group    Great Yarmouth Borough CouncilPearson Education