Document Management

Within our system each document is treated as an individual transaction. We are able to track every communication item and build an audit trail of what was communicated to a contact and exactly when. This is essential in supporting legal processes or establishing conformity with contractual obligations.

We use a proprietory bar-coding system for all items sent by post which makes our tracking processes efficient and accurate. Such a system would be difficult and expensive to implement in-house, but our clients benefit automatically from our investment in this area.